How To Set Up Partial Shipping Notifications
Partial Shipping is a feature that allows you to send customer's notification when an order ships in parts. To send these notifications
Browse to Orders > Orders >
Click the arrow to Edit the order.
Scroll To 'Shipping History' section
Click the 'New Button'
Under Shipments Click "Add Shipment"
Enter the relevant information and Click Save:
To notify customers, you can create partial shipping email templates. Merge codes for the partial shipping information are:
##PARTIALSHIPPINGINFO##
##PARTIALSHIPPINGINFOHTML##
Comments
3 comments
An answer to this would be very helpful.
Need to separate packing slips for different warehouses and have the ability to send customer shipping status from different warehouses.
Warehouses also need packing slips for only the merchandise they are shipping not the whole order.
What I can't figure out is what STATUS we are supposed to use to tell us that an incomplete order exists, and a way to track the back-ordered items that must be shipped when available.
I came here looking for a way to keep track of customer orders that are partially shipped. I'm dealing with such a scenario today - found a convoluted way to sync the order to Quickbooks, but now I'm worried that when we receive the next shipment of this item, we might forget we owe one to this customer.
Is there not some sort of reporting to show partially shipped orders? Or a way to handle backordered items on customer orders?
The only thing I can think of at the moment is to create a custom status.
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